Silverdale and Millwater have grown quickly with new subdivisions and family homes. Most are 2010s-2020s builds where ducted heating is still a genuine option if the home is under construction, and a high-wall unit is the practical choice for completed homes. Craig covers Silverdale as the northern boundary of the service area.
Local knowledge: Silverdale's newer homes often have larger floor plans than typical North Shore builds from the same era. If your home has an open-plan kitchen, dining, and living area over 50 square metres, it is worth mentioning this when you call. A system sized on floor area alone often underestimates the load in these spaces, especially with the glazing levels common in newer Silverdale homes.
The right system depends on one question: is the home already finished, or is there still ceiling access?
Silverdale has a strong commuter population driving to Auckland and the motorway each day. A heat pump with a wifi controller or programmable timer means the home is warm when you arrive back, without heating an empty house all day. Craig sets this up during the handover and walks you through the app before leaving.
Millwater is covered as part of the Silverdale service area. The same new-build construction types apply and the same ducted vs high-wall decision depends on build stage. If you are in a Millwater subdivision and your home is still under construction, it is worth contacting Craig before the ceiling linings go in.
Silverdale homes frequently have large open-plan areas with high ceilings and generous glazing. System capacity is calculated for the actual heat load, not just the floor area. An undersized unit in these spaces runs at full capacity constantly and still underperforms on cold mornings.
Craig does not take repair or service calls on other installers' work. Every job he does is one he stands behind with a 12-month workmanship guarantee. If something is not right within that period, he comes back without question. There is no call centre and no being allocated to a different technician.
All wiring is done by registered electricians. You receive an Electrical Certificate of Compliance on completion, required for your home's records and any future sale.
High-wall installs are typically done within a week. Ducted systems take more planning and are scoped at the site visit.
Craig checks construction type, ceiling cavity access, build stage, and room dimensions. For ducted installs, the duct layout is designed at this visit.
Free, no obligationWritten quote covering supply, installation, ductwork design where applicable, pipe run charges, and all electrical work. No variables left open.
Within 48 hoursHigh-wall installs take 4 to 6 hours. Ducted whole-home systems take longer and are scoped at assessment. Site left tidy on completion.
4+ hoursSystem started up and tested. Wifi controls set up and explained. Registered electrician issues the Certificate of Compliance on the same day.
Same daySilverdale is the northern boundary of the service area, with coverage extending south through Albany and the wider North Shore.
See the full list of service areas across the North Shore, or visit the Takapuna installation page for general information. Return to the Takapuna Heat Pumps homepage.
Craig assesses the construction type and build stage, and gives you a price that covers the actual job whether you are in a new build or a completed home.