Craig installs all major heat pump brands across Takapuna and the North Shore. He's not tied to any supplier, so you get the right brand for your home, not whatever earns the highest margin.
The quality of the installation matters more than the brand. A well-installed mid-range unit will outperform a premium unit installed badly every time. That said, there are real differences between brands in terms of quietness, efficiency, coastal suitability and long-term reliability. We stick to these eight brands because we know we can get parts for them in Auckland if something goes wrong in 10 years. Craig will recommend the right one for your home and budget on the free site visit.
All brands come with full manufacturer warranties. Click any brand for installation details and 2026 pricing.
Consistently rated number one by NZ homeowners in the Canstar Blue survey, earning five stars for quietness, reliability, efficiency and value. The HyperCore range operates in temperatures as low as -25°C and includes Plasma Quad Plus filtration, ideal for Auckland's humid coastal conditions. A 5-year warranty is only valuable if the company is still around to honour it — Mitsubishi Electric has been in NZ for decades and isn't going anywhere. The premium choice for those who want the best.
Mitsubishi Electric installation guideDaikin has been in New Zealand for nearly 30 years and maintains one of the strongest local support networks in the country. They design and manufacture their own compressors, which means better quality control and faster parts availability. Sensitive Choice approved. The Cora and US7 series are particularly efficient. Canstar-rated four stars for quietness, a great all-round option that sits just below Mitsubishi on price.
Daikin installation guideFujitsu General has a strong track record in New Zealand homes and handles Auckland's coastal humidity and variable temperatures well. Known for strong heating output, quiet performance and good value for money. A reliable mid-range choice for North Shore homeowners who want Japanese quality without the Mitsubishi price tag.
Fujitsu installation guidePanasonic has been a trusted brand in New Zealand for nearly a century. Their Aero series includes nanoe-G air purification technology that removes airborne pollutants and allergens, a strong choice for families with young children or respiratory concerns. Competitively priced and known for efficient, quiet operation across the full range.
Panasonic installation guideLG is a strong contender for homeowners who want modern smart home features and Wi-Fi integration. Their electronics are well regarded and units are generally reliable with good efficiency ratings. A solid choice at a competitive price point, particularly for newer North Shore homes set up for smart home control.
LG installation guideSamsung's Wind-Free range distributes air through micro-holes rather than a direct airflow, eliminating cold draughts and creating a more even temperature. Good for: rental properties or homeowners on a tighter budget who still want a modern feature set. These don't have all the bells and whistles of a Mitsubishi, but they'll get the job done without breaking the bank.
Samsung installation guideToshiba has a strong following among NZ installers who appreciate the quality of technical support and the straightforwardness of the units. Well regarded for reliability and ease of servicing, which keeps your annual service costs down over time. A solid choice across the full range of North Shore home types, particularly for those who value simplicity over features.
Toshiba installation guideHaier is the most affordable brand Craig installs. Good for: rental properties or tight budgets. These don't have all the bells and whistles of a Mitsubishi, but they'll get the job done without breaking the bank. Owned by GE Appliances with reasonable warranty support. A sensible option when budget is the primary driver and the room is straightforward to heat.
Haier installation guideThese two guides will help you narrow down which brand is right for your home before Craig visits.
Side-by-side comparison of all major brands across efficiency, noise levels, warranty, coastal suitability and price. Cuts through the marketing to give you the honest picture.
Read the comparisonEverything you need to know before you buy. System types, sizing, brands, costs and what to look for in an installer. The full picture in one place.
Read the buyer's guideNot sure which brand suits your home? Honestly, don't stress about it too much before we've spoken. Use the sizing calculator to work out what system you need first, then I'll recommend the right brand for your specific home, location and budget when I come out for the site visit. I'm not tied to any supplier, so the recommendation is always based on what's right for your home, not what makes me the most money.